Explore strategies to speed up customer value delivery and improve quality with rapid feedback while effectively managing and mitigating risks. Learn how to engage customers early and often using insights to inform a more dynamic product process. We focus on practical techniques to manage workflow and reduce risks allowing you to quickly adapt to customer feedback and more align closely with their needs. Learn from your customers at every stage of the product lifecycle to increase product relevance and user satisfaction, fostering a culture of continuous delivery and innovation. Prioritize high-impact, small features to ensure maximum return on investment (ROI) and significantly enhance operational effectiveness and team productivity to consistently exceed customer
expectations.
Learning Outcomes
After the course, learners will be able to:
- Respond to changing customer needs
- Use flow metrics to forecast delivery dates
- Create faster customer feedback loops
- Slice work to reduce batch size
- Leverage just-in-time prioritization
- Identify and quantify product delivery risk
